- PRODUCTS +
- DISTRIBUTOR +
- OPE DIVISION +
Home > Customer Service > WARRANTY POLICY
JET EQUIPMENT & TOOLS LTD. (JET), makes every effort to ensure its products are manufactured to the highest standards and are guaranteed against defects in materials and workmanship when the product is used for the purpose for which it was designed.
This guarantee applies only to JET products purchased new from a JET authorized distributor.
JET product warranties are extended to the original retail purchaser only.
This warranty does not apply to any product showing signs of abuse, misuse, alteration, or having been improperly maintained or repaired.
This warranty does not cover damage attributable to normal wear and tear.
Any JET product that fails during normal use and is within the specified warranty period for that product will be repaired or replaced at JET’S discretion. Repairs and/or replacements are warranted as described for the specific product and only for the remainder of the original warranty period.
Repair or replacement is the exclusive remedy for defective product under this warranty. Warranty is expressly in lieu of all other warranties, including the implied warranty of merchantability or any implied warranty of fitness for a particular application.
Any JET product for which there is a warranty claim should be returned PREPAID to an authorized JET distributor or service centre. Authorized Warranty Depots are found at www.jetequipment.com.
ALL warranty claims must be accompanied by proof of purchase and an explanation of the defect or failure. It is the customer’s responsibility to provide this information.
JET shall not be held liable for any consequential or incidental damages for breach of any expressed or implied warranty on their products. No claims for damages of any type will be considered and all products are sold with this understanding.
Any costs incurred to obtain warranty consideration or services are the Customer’s responsibility including shipping and handling, travel, lost time, or lost production.
Please click onto the links below to download the specific policies.